Sales Representative

Job Summary

PaveWay Africa Limited, on behalf of a client, is looking for a sales representative who will be focusing on sales and account management, preferably within aviation, along with excellent rapport-building skills and a passion for providing exceptional service. The role’s focus is to engage with clients and build lasting relationships to maximize sales from each account. Keep current clients warm and up-sell and cross-sell relevant products where required. Use an internal CRM system to manage client orders, pipelines, and details to ensure they are kept up-to-date.

Sales Representative Responsibilities

• Creating new sales accounts.
• Studying the type of sales outlet and adjusting the content of sales presentations.
• Making and submitting orders.
• To establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• To coordinate sales efforts with team members and other departments.

• To discuss the suitability of different types of aircraft to meet customer’s requirements.
• Demonstrate aircraft in flight, stressing maneuverability, safety factors, and ease of handling.
• To verify the customer’s credit rating.
• To coordinate large-scale travel between businesses and their respective airlines.
• Helping passengers with trips involving multiple airlines.

Sales Representative Requirements

• Degree in Business Administration or any related field.
• 2-3 years of experience in a sales or account management role in a related industry.
• Excellent communication skills, both written and verbal.
• Able to effectively build rapport with clients.
• Demonstrated experience in achieving and exceeding targets and KPI’s in a previous role.
• Confident and personable in character.
• Excellent customer service skills.
• Effective problem-solving skills.
• Good computer skills with prior experience in using a CRM system.