Credit Controller

Job Summary

PaveWay Africa Limited, on behalf of a client, is looking for a credit controller who will be responsible for managing a book of debt or accounts to ensure the timely payment of outstanding invoices.

A credit controller job also includes conducting credit checks on new customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts. They must also report to management on outstanding issues while highlighting potential debtor problems.

Credit Controller Responsibilities

• Notify debtors by letter, email, or telephone call of upcoming or outstanding invoices.
• Negotiate payment plans and settlements with debtors, including fixing terms and conditions.
• Make notifications in client accounts of interactions, such as payments or purchasing activities.
• Reply promptly to client questions and concerns received by voicemail or via written communication.
• Initiate legal action against debtors who evade or refuse repayment according to the terms and conditions.
• Process irreconcilable debts, as in the case of bankruptcy, to be written off and archived.
• Arrange for account statements to be forwarded to clients each month, updating records when necessary.
• Establish and maintain regular communications with clients to facilitate periodic payments.

Credit Controller Requirements

• A minimum Bachelor’s degree requirement in a finance or business-related field of study.
• At least 2 years of working experience.
• Ability to work independently with minimal supervision to accomplish team goals and objectives.
• Basic technology skills, including data entry and internet research using a computer.
• Willingness to work evening and weekend hours on a regular basis.
• Excellent verbal communication skills, especially a courteous yet firm speaking voice.
• Impeccable attention to detail, particularly numbers, spelling, and dates.
• Ability to thrive under pressure and adhere to constant and challenging deadlines.
• Proven track record of negotiating payments and handling disputed charges.
• Familiarity with computer software programs to analyze payment patterns and enter data.