Sales Admin

Job Summary

Paveway Africa Limited on behalf of our client is looking for a Sales Admin Officer who will be an integral part of the sales team, providing essential administrative support to ensure operational efficiency and effectiveness. This role requires a proactive approach to managing administrative tasks, supporting sales staff, and facilitating communication within the sales department and with clients.

RESPONSIBILITIES

• To assist the sales team in preparing for client meetings and presentations.
• To coordinate the submission of proposals and sales contracts.
• Manage and respond to client inquiries in a timely manner.
• To schedule and coordinate appointments, meetings, and travel arrangements for sales staff.
• Order and manage office supplies and ensure all sales team resources are available as needed.
• To prepare weekly, monthly, and quarterly reports on sales outcomes and metrics.
• To monitor the team’s sales performance against targets and provide feedback.
• Assist with the preparation and delivery of training materials and sessions for sales staff.
• To handle customer issues and complaints with a professional demeanor, escalating to appropriate channels when needed.
• Assist with the processing of sales orders and invoices.
• Collaborate with the finance department to ensure that payments are collected and recorded accurately.
• Monitor budgets and expenses related to sales activities.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Strong understanding of sales performance metrics.
• Excellent organizational and multitasking skills.
• Exceptional interpersonal and customer service skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.